Frequently Asked Questions

Get answers to some of the more common questions we get asked here at ​​​​​​​See Well Eyecare.

A prescription that becomes more nearsighted each year may indicate progressive myopia. Conventional single-vision glasses correct blurry vision but do not slow myopia progression. As the eye grows longer, the prescription may become stronger.

Myopia management is designed to help slow this progression. A separate evaluation may include prescription history, family history, corneal topography and axial-length measurement with the Topcon MYAH.

Learn more about myopia management for Cincinnati children.

Once treatment begins, we typically review prescription changes, axial length and treatment response at approximately six months. This progression review is separate from a routine comprehensive eye exam. Contact-lens treatments, including MiSight and Ortho-K, also need earlier visits to check fit, handling and eye health; do not wait six months if a lens is uncomfortable or symptoms develop.

There is no single myopia-control treatment that is best for every child. The right choice depends on your child’s age, prescription, axial length, corneal shape, rate of progression, eye health, activities and ability to follow the recommended treatment schedule.

Options available at See Well Eyecare include:

 
  • Ortho-K lenses: Customized contact lenses worn overnight to temporarily reshape the cornea. Eligible children may have functional daytime vision without glasses or daytime contacts.

  • MiSight 1 day contact lenses: FDA-approved daily disposable myopia-control contact lenses for eligible children. They correct vision while helping slow myopia progression.

  • Stellest lenses: Specialized myopia-control eyeglass lenses that provide clear vision while helping slow childhood myopia progression.

  • Low-dose atropine: A prescription eye drop used off-label in selected children to help slow myopia progression. It may be considered alone or with another treatment when appropriate.

A comprehensive pediatric eye examination determines your child’s current prescription and eye health. A separate myopia evaluation allows Dr. Rawzi Baik to measure axial length with the Topcon MYAH and help your family compare appropriate options.

What about Stellest glasses? Stellest lenses have FDA marketing authorization to correct myopia and slow its progression in eligible children who are 6–12 years old when treatment begins. Prescription and eye-health criteria also apply. Dr. Baik can review whether they are appropriate for your child, explain the recommended wearing routine and monitor progress. Individual results vary. Read the FDA information about Stellest lenses.

Already seeing Cincinnati Children’s or another eye doctor? You can contact See Well about professionally fitted glasses and a separate myopia-management evaluation. Bring your child’s current prescription and previous eye-care records, if available. We will review the findings and explain the next steps, including whether additional testing or coordination with the treating clinician is needed. Continue any specialist follow-up your child has been advised to receive.

Yes. See Well Eyecare welcomes patients without vision insurance and patients who prefer to pay directly. We offer à la carte services and optional Direct Care plans for routine eye exams, contact-lens care and optical benefits.

Private-pay patients receive the same professional attention, advanced technology and personalized recommendations as patients using insurance.

Explore our private-pay and Direct Care options.

No. See Well Eyecare does not currently participate with CareSource or Medicaid. If you also have a separate vision plan or another medical insurance plan, contact our team before scheduling so we can review that information. Patients may also ask whether a private-pay option is available for the services they need.

Insurance participation and individual benefits can change. Coverage is not guaranteed until the applicable plan has been reviewed.

See Well Eyecare accepts VSP and EyeMed vision plans. Coverage varies by employer and individual plan, so participation does not guarantee that every examination, frame, lens or contact-lens service is covered.

Provide your current insurance information before your appointment so our team can review your eligibility. Read more about using VSP at See Well Eyecare or EyeMed at See Well Eyecare.

 

Medical insurance may be billed when a visit addresses an eye disease, injury, infection, sudden vision change or another medical condition. Diagnostic testing or imaging may also be submitted to medical insurance when medically appropriate.

Please bring both your medical and vision insurance cards so our team has the correct information. The reason for the visit, examination findings and services provided determine which plan may be billed.

Review our insurance and payment information.

Vision insurance commonly provides benefits for a routine eye examination and may include allowances for glasses or contact lenses. Coverage, copays, frequency limits and product allowances vary by employer and individual plan.

A contact-lens evaluation, retinal imaging, specialty testing, premium lens options or medical eye care may be separate. Our team can help review available benefits, but eligibility information is not a guarantee of payment.

Contact your insurance company for the most complete explanation of your benefits. You can also provide your current insurance information to our team before your appointment so we can review available eligibility information.

Coverage varies by plan, employer, diagnosis and service. Benefit verification is not a guarantee that the insurance company will pay a claim.

Insurance directories and provider lists can be incomplete or outdated. Contact See Well Eyecare with the full name of your plan and your member information before scheduling. Our team can confirm whether we currently participate with that specific plan and review available eligibility information.

Routine Optomap retinal imaging may be an elective screening service and may not be covered by vision insurance. When retinal imaging is ordered for a medical reason, coverage depends on the diagnosis, service and medical plan.

Our team can explain how the imaging applies to your visit. Insurance coverage is not guaranteed.

Many eye examinations, prescription glasses and contact lenses are eligible HSA or FSA expenses. Eligibility depends on your account and the item or service purchased, so confirm the rules with your plan administrator. Our team can provide an itemized receipt when needed.

Yes. See Well Eyecare participates in the Bausch + Lomb ONE by ONE Recycling Program through TerraCycle. We accept used contact lenses, empty blister packs and foil tops from all contact-lens brands. These small items should not be placed in ordinary household recycling.

Ask our team where to place your contact-lens materials when you visit the office.

A comprehensive eye exam evaluates your vision, glasses prescription and eye health. A contact-lens evaluation is an additional service because contact lenses rest directly on the eye.

Dr. Rawzi Baik evaluates lens fit, movement, vision, comfort, tear-film quality and corneal health before finalizing or renewing a contact-lens prescription. Learn more about our contact-lens examinations and fittings.

Manufacturer rebates are often available, especially for newer contact-lens designs and qualifying annual-supply purchases. Availability and rebate amounts depend on the manufacturer, contact-lens type, quantity purchased and current promotion.

Our team will review available rebates for your prescribed lenses and help explain the submission process. All rebates are subject to the manufacturer’s eligibility requirements and approval.

Ordering through our office connects your contact-lens purchase with the practice that examined your eyes and finalized your prescription. Eligible annual-supply purchases may qualify for manufacturer rebates or other current savings.

You also have a local team available to help with prescription questions, eligible product concerns and rebate documentation. An annual supply can reduce last-minute reordering and make it easier to follow the prescribed replacement schedule.

At See Well Eyecare, we offer free home shipping for qualifying annual supplies. We provide trial lenses to help bridge patients while they wait for their contact lens order, when appropriate.

Learn more about contact-lens exams and annual supplies in Cincinnati.

Yes. See Well Eyecare fits daily disposable, reusable, toric and multifocal contact lenses. We also evaluate specialty contact lenses for keratoconus, irregular corneas, significant dry-eye concerns and patients who do not see comfortably with standard soft lenses.

The right contact lens depends on your prescription, corneal shape, tear film, eye health and daily routine. Learn more about our specialty contact-lens services in Cincinnati.

Wash and dry your hands, remove the contact lens if it comes out easily and do not place another lens into the irritated eye. Switch to glasses and contact an eye doctor promptly if the redness continues or if you develop pain, light sensitivity, discharge or blurry vision.

Severe pain, sudden vision loss, chemical exposure or a significant eye injury may require immediate emergency care. Read our contact-lens red-eye guide.

Your frame changes how the lenses sit in front of your eyes. Frame size, bridge fit, wrap, tilt and the distance between the lenses and your eyes can all affect the measurements used to design your glasses.

At See Well Eyecare, our optician uses the Optikam digital measuring system to collect consistent, frame-specific measurements that can be saved and transmitted electronically. Measurements taken for one frame may not be appropriate for a different frame.

Often, yes. We can place new lenses into an existing frame when the frame is in good condition and structurally suitable for new lenses. Our optician will inspect the frame and discuss any concerns before the order is placed.

Older or previously worn frames can break during lens manufacturing or insertion. See Well Eyecare cannot guarantee or replace a patient-owned frame if it is damaged during the process. Additional laboratory, shipping or handling charges may apply, and we will review them before placing the order.

A glasses prescription provides the lens power needed to correct your vision. Pupillary distance, ocular center, segment height and other fitting measurements are part of designing and producing the glasses.

Some measurements depend on the frame you select and how it sits on your face. This is especially important for progressive lenses, stronger prescriptions and customized lens designs. Measurements taken for one frame may not be appropriate for another frame.

Purchasing glasses from See Well Eyecare includes professional frame selection, lens recommendations, frame-specific Optikam measurements, prescription verification, fitting and adjustments.

Our optician considers your prescription, work environment, hobbies, preferred frame and visual priorities. You also have support from our office and optical laboratory if a fit, measurement, prescription or eligible warranty concern arises. Online glasses may work for some prescriptions, but they cannot provide the same in-person fitting and local accountability.

Explore our Cincinnati optical and eyewear services.

Prescription eyewear purchased from See Well Eyecare includes our Optical Service Plan, which provides professional fitting, adjustments, prescription verification and certain minor repairs. Extended protection options may also be available for eligible frame or lens replacement concerns.

Warranty coverage depends on the frame, lenses and protection program selected. Our team will explain the applicable coverage before your order is placed. Review our Optical Service Plan for additional information.

Yes. See Well Eyecare offers progressive, single-vision, computer and task-specific lenses along with designer, independent and budget-conscious frame options.

Our optician considers your prescription, visual priorities, work environment, frame choice and how the frame sits on your face. We use Optikam digital measurements to provide consistent, frame-specific measurements that can be saved and transmitted electronically. Your eyewear is then supported by our office and optical laboratory for fitting, verification, adjustments and eligible warranty concerns.

See Well Eyecare evaluates many urgent eye concerns, including red eyes, contact-lens problems, eye pain, foreign-body sensations, flashes and floaters, sudden vision changes and minor eye injuries. Contact the office as soon as possible so our team can determine the appropriate next step.

Severe trauma, chemical exposure, sudden major vision loss or vision changes with neurologic symptoms may require immediate emergency-department care. Visit our Emergency Eye Care page for additional guidance.

See Well Eyecare is located at 3330 Erie Avenue, Suite 14, in Cincinnati’s Hyde Park neighborhood. Our office is convenient to Oakley, Mount Lookout, Mariemont and nearby East Side communities.

Free patient parking is available behind the building. We are across from Cincinnati’s Mushroom House and in the same building as Hyde Park Pediatrics.

Yes. See Well Eyecare offers free home shipping for qualifying annual contact lens supplies purchased through our office. Shipping options for smaller orders may vary. Our team will review the available shipping options when your contact lenses are ordered.

When clinically appropriate and subject to availability, we may provide trial contact lenses to help bridge the gap while an order purchased through See Well Eyecare is being processed. Trial lenses must match the prescription and contact lens type approved by the doctor. Trial lenses may not be available for every prescription or lens design.

Still have a question about an eye exam, contact lenses, glasses, insurance or myopia management?

Our professional team is happy to help you understand the next step.Request an appointment with See Well Eyecare in Hyde Park, Cincinnati.​​​​​​​

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Eye care for every stage of life, from routine exams and contact lens fittings to dry eye care, myopia management and medical eye visits. Dr. Baik helps you understand your options and choose care that fits your needs.

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